Frequently Asked Questions
Everything you need to know about your Muck Boots.
Are Muck Boots 100% waterproof?
Yes, every boot we produce is 100% waterproof. We use high-grade natural rubber and neoprene to ensure your feet stay dry in the wettest conditions.
How do I find the right size?
Our boots are designed to fit true to size. They are available in whole sizes only, so if you are a half-size, we recommend sizing up for the best fit and to accommodate thicker socks.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Simply use our online portal to generate a prepaid return shipping label.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping times vary by location, but most orders arrive within 5-7 business days.
How should I clean and maintain my boots?
To extend the life of your boots, rinse them with fresh water and air dry away from direct sunlight or heat sources. For the rubber exterior, a specialized rubber conditioner can be applied to prevent cracking.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.